Technology FAQs

General UCF Information

• Personal computer hardware and software standards as recommended by the University of Central Florida
• Help with using the Siemens telephone
• UCF Campus Map
• What is the difference between my PID and my NID?
• Who do I work with to help accommodate students with disabilities?
• What should I know when using a golf cart on campus?
• UCF Information Technology (IT) Security Information
• Who do I contact if I have a problem with the Siemens phone?

General College of Education Information

• I want to create a drop box for students' files while teaching in TA 303.
• About Technology and Facilities
• What is the purpose of the "Home" and "Shared" folders?
• What kind of technology is located in College of Education classrooms?
• What is LiveText?
• What items are available for checkout?
• What do I do if I have a problem with technology?
• What is the policy on printers and toner?
• Is there a Lost & Found at the College of Education?
• What do I do if I have trouble with a console while I am teaching?
• I need to order a technology related item - what is the procedure?
• Does the College offer any Technology Support on Saturdays?

GroupWise/Email

• How can I access my GroupWise email outside of UCF?
• How do I create an archive for my GroupWise email?
• How do I set up my "Out of Office" message?
• Overview of email

Remote Access

• VPN Help - Connecting to Campus Resources from Off Campus
• I have a wireless laptop but cannot get it to work on campus - why?

Web

• How do I put a survey online?
• How do I get a web space?
• How do I update my professional summary and course syllabi on the College of Education web site?
• I am having trouble with myUCF - what should I do?
• I forgot my myUCf, Webcourse, or WebCT password - what do I do?
• How do I sign up for Webcourses?

Other

• Graphic Interactive System for Teaching (GIST) User Guide
• Microsoft Office 2007 Tutorials
• Information Regarding Adobe Connect
• How Do I Find my Computer's MAC Address and/or its IP Address?